How do you ship & what is the price?
Shipping costs vary depending on your order total and location.
Why didn’t my shipment come in one package?
We ship your orders from various international warehouses. Our stock is spread out over multioke fulfillment centers in order for them to get to you faster, This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they are on the way. Therefore the partial shipment could be applied to customer orders.
Where do you ship?
We provide international shipping. However, due to security reasons we can’t deliver a shipment to a militart area.
How do you ship?
We ship orders oversea by mail service. After an order is finished processing we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country’s postal service. So please kindly contact your local post when it arrives at your country.
How long will my order take to be delivered?
The shipping time will depend on your exact location. However, it usually takes 10-15 days for shipping to US and 15-20 business days for international shipping.
How can I track my order?
We will send you the tracking code of your orders to the email that ypou filled down when placing your orders. This email will also guide you how to track your package. Please note that the tracking information will be delivered 2-5 days after you place your order.
When will my tracking information appear?
You should see tracking events within 49-72 hours after you have received the tracking number ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment has left the fulfillment center.
Why can’t I track my order on your website?
Please note that the tracking information will be displayed after 2-5 days after being updated. For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package. Please track again later.
Why is my shipment status unchanged?
Your shipment may be delated. Delivery time delays can be due to weather, incidents, customs, or backlogs. Please note that tracking information can be displayed after your order started being shippe.
How can I pay for an order?
We offer safe shopping and accept payment via Paypal, Credit car, debit card, or VISA. So you can choose the most suitable one for you. All products are listed in US Dollar. Our system will automatically exchange your currency to make it easy for you when placing an order.
Which currency are you using on the website?
Our products are listed in the US dollar. However, our system will automatically convert it for you. Don’t worry!